Customer Solutions

Find billing information, FAQs and ways to connect with our team.

View/pay your bill.

Review your statement, make a payment or manage your billing information through our secure online billing portal. Access your account anytime to stay up to date on balances, payment history and billing details.

View or Pay Bill

Find a location near you.

Enter your location to find a nearby location for local assistance.

Find Location

Frequently asked questions.

Billing, Taxes, and Other Fees
Wireless Local Number Portability
Phone Security
Wireless Accessibility
Abbreviated Dialing Codes
Wireless Emergency Alerts

View FAQs

Communication preferences.

Manage how you receive updates, notifications and promotional messages from Southern Linc. Choose your preferred contact methods or opt in and out at any time.

Manage Preferences

Need additional help?

Our team is here to assist with account questions, service support and general inquiries.

To best serve you, fill out the form or email solinccustomersupport@southernco.com or call us at 1-800-818-LINC (5462)

1MB	$7
25MB	$12
50MB	$17
150MB	$20

Monthly Overage Charge per MB	$1/MB
Provider Monthly Fees	SEE ABOVE
Regulatory programs/Telco recovery fee	$0.00
Federal and Local Surcharges	$0.00

New Service Activations	$35.00
Early Termination Fee	Read our Terms
Government Taxes	Varies by Location

Typical Download Speed	4-8 Mbps
Typical Upload Speed	1-3 Mbps
Typical Latency	< 50 ms

Network Management	Read our Policy
Privacy	Read our Policy

Monthly Overage Charge per MB	$.015/MB
Provider Monthly Fees	SEE ABOVE
Regulatory programs/Telco recovery fee	$0.00
Federal and Local Surcharges	$0.00

250MB	$24
1GB	$30
3GB	$40
5GB	$52
8GB	$72
15GB	$100

3GB	$40
5GB	$52
8GB	$72
15GB	$100